Terms of Use

1.Introduction

These Terms govern access to and use of the Services. If you use the Services on behalf of an organisation, you confirm that you are authorised to bind that organisation, and “you” means that organisation.

2.Eligibility

The Services are intended for organisations and their authorised personnel. You must be at least 18 years old and able to enter into a binding contract. The reporting channel itself is open to reporters without an account.

3.Accounts

Case handler and administrator accounts are personal to the individual they are issued to. You are responsible for keeping credentials confidential, for enabling multi-factor authentication where offered, and for activity under your account. Notify us promptly of any unauthorised use.

4.Acceptable use

You agree not to:

• use the Services unlawfully or in breach of Directive (EU) 2019/1937 or applicable national law;
• attempt to identify, or to cause the identification of, an anonymous reporter;
• probe, scan, circumvent or interfere with the security or integrity of the Services;
• misuse a reporting channel, for example by submitting content you know to be false, or malware.

5.Intellectual property

The Services, the Republic of Trust platform and all associated trademarks and materials are owned by Samarkand Industries and its licensors. We grant you a limited, non-exclusive, non-transferable right to use the Services during your subscription. All rights not expressly granted are reserved.

6.Fees, billing and taxes

Fees, where applicable, are set out in your order or subscription. Pilot or evaluation use may be provided free of charge. Fees are exclusive of VAT and other taxes, which you are responsible for where chargeable.

7.Availability

We use commercially reasonable efforts to keep the Services available and may carry out maintenance. We do not warrant uninterrupted or error-free operation.

8.Third-party links

The Services may link to third-party sites or resources. We are not responsible for their content, policies or availability.

9.Limitation of liability

To the maximum extent permitted by law, Samarkand Industries is not liable for indirect, incidental, special or consequential loss, or for loss of profits, revenue or data. Nothing in these Terms limits liability that cannot be limited under mandatory law.

10.Disclaimer of warranties

The Services are provided “as is” and “as available”. Republic of Trust is a tool that supports compliance with Directive (EU) 2019/1937; it does not constitute legal advice, and you remain responsible for your own legal and regulatory compliance.

11.Data protection and processor role

For personal data in reports and case records we act as processor on your behalf; you are the controller. Our processing is governed by our Data Processing Agreement, which is incorporated into these Terms by reference. Our handling of data for which we are the controller is described in our Privacy Policy.

12.Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Estonia, subject to mandatory EU law. Disputes shall be subject to the exclusive jurisdiction of the Harju County Court (Harju Maakohus), Tallinn, Estonia.

13.Changes

We may update these Terms from time to time. We will post the revised version here and update the date above. Continued use after notice constitutes acceptance.

14.Contact

Samarkand Industries OÜ — legal@republicoftrust.eu. Registered address: Narva mnt 5, 10117 Tallinn, Harjumaa, Estonia, European Union.